Tagged with: organisation design

Re-design of organisational capability

You are looking to:

  • See where you can make productivity improvements
  • Understand the implications on your organisation of policy change
  • Create a new organisational capability that will result from the merging of organisations or functions
  • Design a national based
...
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Business process mapping and improvement

You are looking to:

  • Articulate a clear understanding of how you create and deliver value to your customers
  • Introduce a shared language that allows you to easily describe your business
  • Develop a plan to improve or transform your organisation
...
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Efficiency and effectiveness reviews

You are looking to:

  • Assess how well you are currently performing
  • Identify options to improve your operations
  • Check for consistency across regions
  • Improve your productivity
  • Fit within a recently cut budget
  • Determine if you are being effective in treating the
...
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Typical projects

  • Applying a user-centred approach to facilitate the development of a whole of government response plan for organised crime
  • Creating user pathway maps of whole of government initiatives such as Access Card (one card for all Australians to access government
...
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Work

We typically work with organisations that:

  • deliver public services to individuals and communities; this includes government agencies and third party providers
  • are responsible for ensuring compliance or regulation, including law enforcement and border management agencies
  • provide intelligence and analysis
...
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Organisation design

Leaders in today’s organisations aim to deliver the current results while reserving some capacity to improve performance. Leaders are asking searching questions. Are all the resources of the organisation being directed towards the outcomes and purpose of the organisation? Are...
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The team

We are a multi-disciplinary group of people, able to bring different skill sets and strengths to any client assignment. Some of us are strategic and highly conceptual, some are analytical and some are very hands-on and practical. And we’re all...
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Services

About us

To do this we apply user-centred design, systems thinking and innovation methods in ways that make sense for your organisation. We work with complex organisations across the public sector—government, not-for-profits, community, economic development, social development and voluntary. We also work...
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