Tagged with: collaboration

Our principles

A clear intent

We work with you to crystallise the intent behind your change initiative; we get very clear on focus and direction; we drive to define the future to form a compelling argument for change.

Take a human-centred approach

...
Read more »

Design thinking and innovation training

You are looking to:

  • Build your toolkit of techniques for thinking outside the box and gaining new perspectives
  • Improve your policy generation or service delivery capability while reducing costs
  • Implement an approach to co-design that is effective and works
...
Read more »

Solution design workshops

You are looking to:

  • Improve service quality fast, with lowered costs
  • Solve a complex problem that requires behavioural change on the part of service users
  • Understand what is next for your organisation
  • Create new ideas that work and energise
...
Read more »

Strategic design workshops

You are looking to:

  • Solve a complex problem that requires behavioural change
  • Get shared understanding of business outcomes and your team’s role
  • Understand the next horizon for your organisation
  • Create new ideas that work and energise your organisation
  • Put
...
Read more »

Service prototyping

You are looking to:

  • Provide services that are usable, useful and desirable for end users
  • Develop services that are optimised from a delivery perspective
  • Engage strongly with staff to ensure they have the right tools to deliver the service
...
Read more »

Design of compliance, regulatory and risk management systems

You are looking to:

  • Ensure people comply with policy, legislation and regulations
  • Optimise compliance within given resources
  • Achieve consistent compliance across your organisation
  • Administer new legislation
  • Be more transparent and engaged with the community
  • Define what compliance means to
...
Read more »

Strategy development

You are looking to:

  • Gain a clearer and stronger sense of identity, purpose or focus that your entire organisation understands
  • Respond urgently to a government announcement that affects your organisation
  • Understand or improve how your organisation creates public
...
Read more »

Design studio

Our experience has shown that environment can play a big role in facilitating the right working interactions and innovative thinking techniques. Our facilitated work sessions include recommendations for the right kind of space to set your collaboration sessions up for...
Read more »

Design thinking and innovation

Innovation is not mysterious; it is simply coming up with new, insightful ideas that are useful and will work. It is also an organisational function that requires specific tools, methods and focus. Innovation can range from small improvements to a...
Read more »

How we work

Our methods

Our methods combine the best of analytical and creative thinking. We apply design thinking techniques to service design initiatives, as well as to traditional organisational problems, such as strategy development and organisational design. We inject user-centred design thinking...
Read more »